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Burger Motorsports (Juice Box) -- positive feedback
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11-24-2007, 12:08 AM | #1 |
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Burger Motorsports (Juice Box) -- positive feedback
Just wanted to thank Terry for his awesome customer service. I PMed him and 2 minutes later I had a response and he stayed on to chat with me for 30minutes on the JBS2. I told him I'd order Friday and he said he could ship it Friday no problem. I forgot to order early on, then remember and ordered later in the afternoon (Cali time) and Terry still shipped it via USPS and gave me a tracking number -- all in one day.
I can't say I've had customer service better than this and with all the great things I've heard about JB, you can't go wrong for the money. I told Terry I plan on using this tune until Helix is available to market, selling the JBS2 and purchasing the more aggressive Helix tune. I would also like to power my car up slowly so starting with a more 'moderate' tune is what I would like to do anyways. I'm looking forward to running the JBS2 at Moroso and representing the product. I have many races with E46 M3's lined up and the Active Autowerke 335 as well (AA exhaust and XEDE). Just wanted to thank Terry and mention how happy I am to see him on the forum contributing in huge ways. He went above and beyond to provide superior customer service that is so hard to find. I highly recommend and will buy again from him if there is ever a stage three! |
11-24-2007, 01:14 AM | #2 |
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is he a vendor now?
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11-24-2007, 02:03 AM | #4 |
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11-28-2007, 07:15 PM | #6 |
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Yeah I give a thumbs up to Terry! Great guy and very helpful!
I remember I was one of the first ones to purchase his JBS1... still have it and couldn't be any happier Thanks again Terry!! -PJ
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11-29-2007, 02:09 PM | #7 |
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2 Thumbs up for Terry!
Not only is his customer service top notch, but so is his product and quick ship time. If anybody has any hesitations about buying from Terry, don't! You can trust the guy!
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12-25-2007, 07:22 PM | #8 | |
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Quote:
6 thumbs up for Terry (even if it makes me look like some 6-thumbed deformed freak of nature). P.S. For further reference, here is a thread I started when I first began my JBS2 experience: http://www.e90post.com/forums/showthread.php?t=101341 |
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