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BMW 3-Series (E90 E92) Forum
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Park Ave Service - NJ
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02-22-2006, 03:05 PM | #1 |
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Park Ave Service - NJ
Worst EVER!! No knowledge, no call-backs, no "service" PERIOD.
If anyone else has had a good experience there.... BLESS YOU, you are BLESSED! 3 experiences there............. all 3 bad............ another coming up tomorrow morning regarding this damn mirror problem (see other post on that) |
02-22-2006, 07:13 PM | #3 | |
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03-22-2006, 01:37 PM | #5 |
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I have nothing but good things to say about Park Ave. That may be because they messed up my Dad's old 540 and now take care of us and treat us like royalty. We have bought 4 cars from them in the past 3 years (soon 5 with my new E90) and I think that plays a big part in it. I definately enjoy the service there though.
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04-11-2006, 12:41 PM | #7 |
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I have to agree that Park Ave service is terrible. When I called to check the status of my car, the girl told me that 'I must be calling the wrong dealership, cause she has no record of my car being there.' Oh, and I just LOVED the suzuki matchbox car they gave me as a loaner - it didn't even have enought gas in it to get me home. What a joke. I won't be going back there for service.
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06-01-2006, 08:15 AM | #8 |
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Drives: 2006 330xi Graphite
Join Date: Apr 2006
Location: West New York, NJ
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Avoid Park Ave Parts and Services. I was buying accessories from them, the guy there was absolutely rude. They advertised a 10% discount with AAA, but they refused in the store, even the manager. That's OK, but the guy treated me like I was buying something from a dollar store. He should be fired. But as I know he has been with the company for a long time. So, go figure. They got no business from me, and anyone here.
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06-06-2006, 11:55 PM | #9 |
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Man, you folks are scaring me now. I'm picking up my car from Park Ave soon. Is it just their service department that's not so good?
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Monaco Blue 325xi Black'ette, Aluminum Trim, Xenons, Steptronic, Comfort Assist, Cold Weather - Delivered 6/15/2006
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06-08-2006, 12:32 AM | #10 |
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I dunno why everyone bashes them...I just dropped off my 330ci yesterday for service appt II and they called me at 11am this morning to tell me it was done already...they always wash it...clean it. Everything has been so great from Park Ave...I hope Wide World is the same because Im buying my next car from them...
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06-08-2006, 08:29 AM | #12 | |
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Whenever I read something on this forum about someones bad experience, or how their dealer snuck in some fee, I panic. I typically worry about it for 24 hours, then call my CA, and he reassures me all numbers, fees and deals that we originally sorted out, and that I won't see any suprises come delivery day. So far I have no complaints.
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06-12-2006, 07:06 AM | #13 |
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I hate PARK AVE BMW!!! They are the worst service dept ever! I had to have my suspension repaired for hopping a curb, and they treated me like a piece of sh*t. They were supposed to save the parts they replace so I could see that everything was replaced that should be. They never did! They make you feel like you bought a kia or hyandai and even they prolly treat you better. The customer service girls are soo rude...Park ave gave me suzuki loaner. I mean come on, A SUZUKI LOANER! I have a near 40k car and they give me a suzuki. Their techs are 18 yr old mechanic noobs who know nothing about BMW and are not careful with your car.. I left their with my car aligned and still pulling to the right, negative camber, negative toe and a couple of scratches and dent to my driver's side door pillar. PLEASE AVOID THIS DEALER SERVICE AT ALL COSTS. ITS NOT WORTH IT!!!
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08-27-2006, 06:14 PM | #14 |
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NJ. Park AVe BMW (Parts Dept) & Service
These guys are the most miserable people I've ever delt with.
Very POOR SERVICE. VERY RUDE & A BUNCH OF ASSHOLES. Basically was just buy accessories & just bad, rude service. And the sevice dept. they never return calls. :mad: |
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