Lost all my SMS's

nazali · 04-23-2021, 02:53 PM

sorry if not the right place,

I upgraded my Android in December, to an Alcatel, it's ok, running Android 10.

I transferred all my stuff over. But for some weird reason I lost EVERY single SMS, including archive all gone ?

I looked at my phone, and I saw a SMS from a freind, it was in lock, unlocked it and was prompted to start a new chat, EVERYTHING gone, I pulled the battery, pulled the sim, tried texting and receiving all worked but NO SMS's all wiped, there was a google backup drive running but it didnt save anything.

I ran a few programs of the net to see if I could retrieve anything, not even anything deleted ? couldnt find a bean.

Luckily I still had my old phone so copied my old SMS's but all my texts since late dec to now gone, didnt even get a warning or anything to swipe ?

everything else on my phone is there, ringtones, pics, settings contacts..

Now I have to backup my phone as well as my PC

sheesh !

I lost a lot of "sentimental texts" nothing that I'll loose my job over or anything like that.

I'm concerned now, if I don't know what happened it could happen again...
Battery was good, I did have a "sd card error popping up" but I researched that, it comes up when you shut donw your phone.

I had shut down my phone the night before, as I was nearly on a dead battery, and wanted not to have a dead phone tillI put it on charge.

Any ideas ?

Dang3r · 04-28-2021, 07:05 AM

Try to install an alternative SMS-app and choose as standard app.
Refresh SMS inbox after first start, then the server reloads and should send the stored SMS' again to the new app.
Had an equal case with my Android phone into the past and that had helped.

unluky · 04-28-2021, 10:10 AM

I agree - try another app - it's free and easy to try and then switch back.

Also - did you get a new PHONE or just upgrade the Android? If a new phone, did you get a new SIM too?

nazali · 04-29-2021, 06:03 PM

txs guy's

no I got a totally new phone, and swapped my sim over to the new phone.
it all worked fine from December, until April

I did try some online software, but nothing found anything

iminhell1 · 05-09-2021, 11:49 AM

Didn't find a backup in Google Drive?

04-23-2021, 02:53 PM	#1
nazali Major 1403 Rep 1,146 Posts Drives: 230 2020 vert F23 Join Date: Jun 2020 Location: Total Wack Job iTrader: (0)	Lost all my SMS's sorry if not the right place, I upgraded my Android in December, to an Alcatel, it's ok, running Android 10. I transferred all my stuff over. But for some weird reason I lost EVERY single SMS, including archive all gone ? I looked at my phone, and I saw a SMS from a freind, it was in lock, unlocked it and was prompted to start a new chat, EVERYTHING gone, I pulled the battery, pulled the sim, tried texting and receiving all worked but NO SMS's all wiped, there was a google backup drive running but it didnt save anything. I ran a few programs of the net to see if I could retrieve anything, not even anything deleted ? couldnt find a bean. Luckily I still had my old phone so copied my old SMS's but all my texts since late dec to now gone, didnt even get a warning or anything to swipe ? everything else on my phone is there, ringtones, pics, settings contacts.. Now I have to backup my phone as well as my PC sheesh ! I lost a lot of "sentimental texts" nothing that I'll loose my job over or anything like that. I'm concerned now, if I don't know what happened it could happen again... Battery was good, I did have a "sd card error popping up" but I researched that, it comes up when you shut donw your phone. I had shut down my phone the night before, as I was nearly on a dead battery, and wanted not to have a dead phone tillI put it on charge. Any ideas ?
	Appreciate 0 Tweet Quote

04-28-2021, 07:05 AM	#2
Dang3r Schmollbraten 12482 Rep 1,985 Posts Drives: M4CPC // HP4 Comp. Join Date: Jun 2015 Location: Liandri Central Core iTrader: (0)	Try to install an alternative SMS-app and choose as standard app. Refresh SMS inbox after first start, then the server reloads and should send the stored SMS' again to the new app. Had an equal case with my Android phone into the past and that had helped. __________________ Citizen of ///M - Town, where too much is just right Some say, that my scrotum has its own small gravity field and when Im slowing down that brake lights come on at my buttox
	Appreciate 1 nazali1403.00 Quote

04-28-2021, 10:10 AM	#3
unluky Major 7677 Rep 1,261 Posts Drives: 04 z4 3.0 Sport & 15 X5 35i XD Join Date: Aug 2013 Location: Sedalia, MO iTrader: (0) Garage List 2015 BMW X5 XDrive 35i [0.50] 2004 BMW Z4 3.0 Spo ... [0.00]	I agree - try another app - it's free and easy to try and then switch back. Also - did you get a new PHONE or just upgrade the Android? If a new phone, did you get a new SIM too? __________________ 2015 X5 XDrive 35i - 2004 Z4 3.0 Sport
	Appreciate 1 nazali1403.00 Quote

04-29-2021, 06:03 PM	#4
nazali Major 1403 Rep 1,146 Posts Drives: 230 2020 vert F23 Join Date: Jun 2020 Location: Total Wack Job iTrader: (0)	txs guy's no I got a totally new phone, and swapped my sim over to the new phone. it all worked fine from December, until April I did try some online software, but nothing found anything
	Appreciate 1 Dang3r12481.50 Quote

05-09-2021, 11:49 AM	#5
iminhell1 C2H5OH 4046 Rep 2,150 Posts Drives: 2010 SG 135i auto Join Date: May 2015 Location: Darwin, MN iTrader: (1)	Didn't find a backup in Google Drive?
	Appreciate 1 nazali1403.00 Quote