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07-19-2019, 03:33 PM | #1 |
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Jalopnik: Spying on Employees, Screwing Buyers: What Went Wrong at One of America's
...Biggest Euro Parts Companies
https://jalopnik.com/spying-on-emplo...g-a-1827474482 Always thought ECS was a small company run by a couple of guys. Also didn't know they bought up the other BMW part retailers mentioned. Shame, love their site. Really helps to confirm what a part looks like, and I have never had a problem when I have bought parts. |
07-19-2019, 03:38 PM | #2 |
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This is old news. The article is dated 8/31/18 so it’s almost a year old, lol.
If you've shopped with them, and it: 1. Comes intact 2. You receive the correct part. Consider yourself lucky and play the lottery |
07-19-2019, 03:39 PM | #3 |
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This is the corporate world for ya. I've been through two buyouts and the companies come in, say everything is going be OK and not to worry and a month later people are getting laid off. And it continues for as long as you let it before you realize you should stop wasting your time and just jump ship. What's left is a skeleton of was once a great company and group of people sinking slowly like the titanic.
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07-19-2019, 03:58 PM | #5 |
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I haven't ordered from them since my Audi days...didn't know how bad it got...of course that could be because i've only been ordering bmw m performance parts these days
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07-19-2019, 04:43 PM | #6 |
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They have sucked for a long time. There is even a Facebook page about it with more than 8000 members. https://www.facebook.com/groups/1969390720044815/
I always ordered from Blunttech or GutenParts. |
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07-19-2019, 04:49 PM | #7 |
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I used ECS for my radiator. It was not a pretty part. I'm sticking with Tischer BMW. Jason and Evan have been there a long time now. Mike and Jim before that. Good prices and great service.
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07-20-2019, 06:23 AM | #9 |
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I had no idea ECS made those acquisitions. Sounds like yet another example of clueless individuals making their way into leadership of a company. No concept of business operations or management, but a lot of degrees I'm sure. Seems to be happening a lot lately.
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07-20-2019, 10:01 AM | #10 |
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I’ve probably had ~20 orders from ECS over the years, including a set of OEM sun shades on their way to me right now, and I’ve never had a problem
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she’s home! '22 M4 Comp xDrive
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07-20-2019, 10:41 AM | #11 |
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07-20-2019, 11:01 AM | #12 |
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I’ve had nothing but good experiences with ECS. I ordered the $1500 Performance V2 steering wheel that someone stole after it showed signed & delivered. ECS sent me another one after Fedex investigation completed.
The only complaint I have is one order was held up for a few weeks because cabin air filters were back ordered. I really needed the other items for a brake job and after I called them, they removed the backorder items and shipped same day. Nothing but love for ECS, sorry to those that have had bad experiences. |
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07-20-2019, 11:05 AM | #13 |
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07-20-2019, 11:11 AM | #14 | |
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I’ve only dealt with ECS a couple of times. Both times they were way over priced compared to the competition and didn’t seem particularly in the mood to help with anything. So vote with your wallet. |
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07-20-2019, 04:12 PM | #15 | |
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A manual transmission can be set to "comfort", "sport", and "track" modes simply by the technique and speed at which you shift it; it doesn't need "modes", modes are for manumatics that try to behave like a real 3-pedal manual transmission. If you can money-shift it, it's a manual transmission. "Yeah, but NO ONE puts an automatic trans shift knob on a manual transmission."
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07-20-2019, 10:41 PM | #16 |
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Have a friend who lives in Ohio and worked for them--totally hated the company. However, I don't think most people read the article to the end--it seems that they are under a new CEO and new management and a lot of things were addressed at the time of the article. So, I hope for the sake of the employees and buyers they are improving.
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07-23-2019, 08:40 PM | #18 |
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Drives: '15 SO M4/'20 Z4 M40i
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Yes!! I have been a Bavauto customer for years and was really sad when they closed and sold to ECS.
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07-23-2019, 08:56 PM | #19 |
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This is so surprising to me. I order from them all the time, literally every month or so and have never had even one issue. My packages usually arrive with in 3-4 days after ordering. Guess I'll have to look in to other options to play it safe.
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07-23-2019, 10:33 PM | #20 |
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I originally posted the article not b/c of the bad things they said about ECS but more b/c I was shocked that they owned some well established BMW retailers and now BavAuto too!
Beginning to sound a bit shady by not just shutting down the other names and redirecting and rebranding to ECS. |
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07-25-2019, 08:48 AM | #21 | |
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07-25-2019, 09:14 AM | #22 |
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I get that but once everyone knows they are the real owners then what's the point. For example, I might be incline to buy say a racing related component from Turner b/c I'd expect them have qualified opinion based on their racing experience. If I'm just getting redirected to the ECS sales line then IMHO the value of that brand is lost and I'll do my own research and shop on price.
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