BMW NA Announces 2024 Best BMW Dealerships (Center of Excellence Award Winners)

Needsdecaf · 03-27-2024, 12:43 PM

Quote:

Originally Posted by Chapter2099

Texas FTW. 🙌

Quote:

Originally Posted by SoCali E36

Texas is cleaning house!

Some Houston delaers notably absent though. Not surprising.

SYT_Shadow · 03-27-2024, 12:46 PM

Glad to see BMW of Ridgefield on the list. Fantastic dealer, both from a Sales perspective and also service.
Top notch!

schernov · 03-27-2024, 12:58 PM

Quote:

Originally Posted by Stano89

None of Chicago area scammers are there i'm not surprised at all

That's surprising. Usually at least one makes it.

Good for BMW of Schererville.

Alvin Mpower · 03-27-2024, 12:59 PM

Fuck BMW of Warwick, a bunch of money stealing trash, both sales and service. Even the tech working there told me the sales are a bunch of entitled dickheads and his lead advisor is just full of shit all the time. The sales person will act like your best bud while stabbing you in the back and won't admit it, while the sales manager just lies in front of your face and think you are too stupid to know what's going on. Never buy another car from them ever again.

mjhoiser · 03-27-2024, 01:09 PM

Just once I would like to see BMW of Seattle make the list. 20 years of great service.

Westside Guy · 03-27-2024, 01:18 PM

Quote:

Originally Posted by mjhoiser

Just once I would like to see BMW of Seattle make the list. 20 years of great service.

You need to change the license plate frame on that M3.

Besharaf · 03-27-2024, 01:33 PM

BMW of Fairfax made it? I've had nothing but terrible customer service there

JSY · 03-27-2024, 01:42 PM

Rallye BMW in Westbury, NY ftw! Been with them since 2007... but I'll be honest - I feel the customer love has been waning a little bit and declining... 😢

Not surprised BMW of Baysidé is not on there.

Spoony · 03-27-2024, 01:57 PM

Quote:

Originally Posted by mjj

Pleased to see my dealer made the cut. BMW of Des Moines

Don’t know how. Had five BMWs from them, service was alway terrible, and always overpriced. They are why I don’t drive BMW today.

dancing__narwhal · 03-27-2024, 01:59 PM

Only 2 California dealers there… no surprise 🙄

pdx · 03-27-2024, 02:40 PM

i have long been wanting to start a list of good and bad experience dealerships. i guess this is the place to comment.

i would be more than happy to hear if BMW of Sudbury, in Massachusetts, was out of business and / or sucked into a black hole.

yes, i let BMW of North America know about it. no, there was nothing to do about it after the fact.

going forward, BMW of North America did encourage me to call them immediately if anything feels off. which feels a bit like tattling, but they flat-out asked me to do it. perhaps we all should do that more.

86zccrx · 03-27-2024, 02:54 PM

Quote:

Originally Posted by JSY

Rallye BMW in Westbury, NY ftw! Been with them since 2007... but I'll be honest - I feel the customer love has been waning a little bit and declining... 😢

Not surprised BMW of Baysidé is not on there.

I agree, we started to go to Habberstad in Huntington after a bunch of bad experiences with Rallye.

patriotsfan · 03-27-2024, 03:20 PM

Surprised to see Tulley BMW on there. Twice tried to scam me out of an extra months lease payment, their service department has had horrible wait times since COVID and they stopped giving out loaners for most work during COVID.

They were probably also the least helpful/consumer friendly when I was looking to order a car as well.

patriotsfan · 03-27-2024, 03:25 PM

Quote:

Originally Posted by pdx

i have long been wanting to start a list of good and bad experience dealerships. i guess this is the place to comment.

i would be more than happy to hear if BMW of Sudbury, in Massachusetts, was out of business and / or sucked into a black hole.

yes, i let BMW of North America know about it. no, there was nothing to do about it after the fact.

going forward, BMW of North America did encourage me to call them immediately if anything feels off. which feels a bit like tattling, but they flat-out asked me to do it. perhaps we all should do that more.

A fellow BMW of Sudbury hater! The one experience I had there made it seem like the folks involved had never actually sold a car before.

wesleyan92 · 03-27-2024, 03:30 PM

Lost all credibility with “BMW of Plano” being on the list.

My M3 · 03-27-2024, 03:36 PM

It would be nice if it included other countries world wide

RCtennis3811 · 03-27-2024, 04:15 PM

Quote:

Originally Posted by Edwardsc1

Bought my last BMW at Hendrick BMW in Charlotte, glad to see they made the list

I’ve heard good things about Hendrick. They’re opening a Hendrick BMW of McKinney (TX) this summer so hopefully their service in DFW is just as good as in NC.

deemo319 · 03-27-2024, 04:21 PM

There are 33 BMW dealers located in Florida and my dealings so far have shown me they are straight 🗑️

Evinrude1975 · 03-27-2024, 04:36 PM

Quote:

Originally Posted by RigaTony1982

Thanks. I've heard a lot of bad things about their service department. I've had good luck with Bill Jacobs service department, so I've just been taking my vehicles there, even though I'm in the city and it takes me 35-40 minutes to get out there.

I renamed the sales department in markup department

RigaTony1982 · 03-27-2024, 04:39 PM

Quote:

Originally Posted by Evinrude1975

I renamed the sales department in markup department

Bill Jacobs or Orland Park?

Evinrude1975 · 03-27-2024, 04:41 PM

Quote:

Originally Posted by RigaTony1982

Bill Jacobs or Orland Park?

BJ, but when I was looking for a CS OP had a similar approach.

soflonick · 03-27-2024, 04:49 PM

NOT a single FL dealership. No surprise

03-27-2024, 12:46 PM	#46
SYT_Shadow ///M Powered for Life 11850 Rep 10,504 Posts Drives: E90M/E92M/M4GTS/M4GT4/X5M Join Date: Sep 2010 Location: Greenwich, CT iTrader: (2)	Glad to see BMW of Ridgefield on the list. Fantastic dealer, both from a Sales perspective and also service. Top notch! __________________ DIY: S65 Rod Bearings E9X PFC Z54 BBK on F8X BK harness bar + seats: fit 6 tires in an M3 do88 Cooling Goodies GTS Twins: GTMore project
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03-27-2024, 12:59 PM	#48
Alvin Mpower Lieutenant 449 Rep 489 Posts Drives: 2016 M4 ZCP Join Date: Jun 2020 Location: RI iTrader: (0)	Fuck BMW of Warwick, a bunch of money stealing trash, both sales and service. Even the tech working there told me the sales are a bunch of entitled dickheads and his lead advisor is just full of shit all the time. The sales person will act like your best bud while stabbing you in the back and won't admit it, while the sales manager just lies in front of your face and think you are too stupid to know what's going on. Never buy another car from them ever again. __________________ Current car: 2016 M4 DCT/Competition Pack/Executive Pack/Lighting Pack Previous car: 2017 440i 6MT M-sport/Track Handling/MPPSK/CTS Turbo catted downpipe/BM3 stage 2 Last edited by Alvin Mpower; 03-27-2024 at 01:11 PM..
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03-27-2024, 01:09 PM	#49
mjhoiser New Member 8 Rep 5 Posts Drives: M550i Join Date: Jan 2023 Location: Seattle iTrader: (0)	Just once I would like to see BMW of Seattle make the list. 20 years of great service. Attached Images
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03-27-2024, 01:33 PM	#51
Besharaf Captain 1070 Rep 893 Posts Drives: Thin Air Join Date: Aug 2021 Location: DC iTrader: (0) Garage List 2023 BMW M3 [10.00]	BMW of Fairfax made it? I've had nothing but terrible customer service there
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03-27-2024, 01:42 PM	#52
JSY Major 584 Rep 1,110 Posts Drives: 2024 BMW X3 M40i Join Date: Nov 2011 Location: New York iTrader: (0) Garage List 2024 BMW X3 M40i [0.00] 2021 BMW X3 M40i [0.00] 2018 BMW X3 M40i [9.33] 2015 BMW X3 35i [9.50]	Rallye BMW in Westbury, NY ftw! Been with them since 2007... but I'll be honest - I feel the customer love has been waning a little bit and declining... 😢 Not surprised BMW of Baysidé is not on there.
	Appreciate 1 Ibiza3728.50 Quote

03-27-2024, 01:59 PM	#54
dancing__narwhal First Lieutenant 188 Rep 373 Posts Drives: 2024 m340ix Join Date: Nov 2016 Location: Santa Barbara, CA iTrader: (0)	Only 2 California dealers there… no surprise 🙄
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03-27-2024, 02:40 PM	#55
pdx Private 127 Rep 58 Posts Drives: '24 M3 CS, '18 M240xc Join Date: Dec 2019 Location: Oregon, US iTrader: (0) Garage List 2024 BMW M3 CS [10.00] 2018 BMW M240xc [10.00]	i have long been wanting to start a list of good and bad experience dealerships. i guess this is the place to comment. i would be more than happy to hear if BMW of Sudbury, in Massachusetts, was out of business and / or sucked into a black hole. yes, i let BMW of North America know about it. no, there was nothing to do about it after the fact. going forward, BMW of North America did encourage me to call them immediately if anything feels off. which feels a bit like tattling, but they flat-out asked me to do it. perhaps we all should do that more.
	Appreciate 0 Quote

03-27-2024, 03:20 PM	#57
patriotsfan New Member 17 Rep 28 Posts Drives: 2024 M4 Competition xDrive Join Date: May 2020 Location: New Hampshire iTrader: (0)	Surprised to see Tulley BMW on there. Twice tried to scam me out of an extra months lease payment, their service department has had horrible wait times since COVID and they stopped giving out loaners for most work during COVID. They were probably also the least helpful/consumer friendly when I was looking to order a car as well.
	Appreciate 0 Quote

03-27-2024, 03:30 PM	#59
wesleyan92 Captain 1877 Rep 946 Posts Drives: M8 GC \|\| M5 Comp \|\| X7 40i Join Date: Jul 2016 Location: USA iTrader: (0) Garage List 2021 BMW X740i [0.00] 2021 BMW M5 [10.00]	Lost all credibility with “BMW of Plano” being on the list. __________________ 2024 M8 GC Black/Black \|\| 2021 M5 Carbon Black/Midrand beige \|\| 2021 X7 40i Amertin metallic with Ivory white merino 2019 M5 F90 \|\| 2018 X5 s35i \|\| 2017 M5 F10 with Arkapovic Exhaust \|\| 2016 535 \|\| 2012 535 hated it after the E60 \|\| 2010 535 E60 - my fav \|\| 2008 528 E60 my first
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03-27-2024, 03:36 PM	#60
My M3 Private First Class 129 Rep 100 Posts Drives: 2023 M3 Competition X Drive Join Date: Sep 2023 Location: Sydney, Australia iTrader: (0) Garage List 2023 BMW M3 Competi ... [0.00] 1986 Chevrolet Corv ... [0.00] 2021 Toyota Camry A ... [0.00] 2019 Mercedes Benz ... [0.00]	It would be nice if it included other countries world wide
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03-27-2024, 04:21 PM	#62
deemo319 Lieutenant Colonel 1910 Rep 1,730 Posts Drives: BMW Join Date: Feb 2014 Location: Longwood iTrader: (0)	There are 33 BMW dealers located in Florida and my dealings so far have shown me they are straight 🗑️
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03-27-2024, 04:49 PM	#66
soflonick Enlisted Member 66 Rep 39 Posts Drives: 2023 ZL1 1LE/23 Hellcat Join Date: Jan 2024 Location: Miami iTrader: (0)	NOT a single FL dealership. No surprise
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