Linksys network lost issue

GenXer · 12-11-2020, 11:58 AM

So, I'm on my second Linksys router. The first one was AC1900 and now I've switched over to AC3200. Everything is great except that I seem to keep losing the network once per day as if it's rebooting on its own. Is this normal? I have about 35 miscellaneous devices hooked up to it. TVs, iPads, Alexas, Macs, Alarm systems, cameras, thermostat etc.

I never set it to auto-reboot but it seems to keep doing so at least once per day.

The firmware is up to date. It's sufficiently cool. (I've heard adding an additional fan may help)

Is this router inadequate or is there something I'm not seeing?
The first model I bought was certainly under-spec. It was easily overwhelmed.

My ISP service is 100mbps and I do get that reading during speed test.

pennsiveguy · 12-11-2020, 12:12 PM

SOHO (Small Office/Home Office) routers aren't famous for stability, but you shouldn't be experiencing what you're seeing. I'd suggest a couple of things. First, unplug it for 5 minutes or so and then plug it back in. If you still see the spontaneous reboots, log in to the router's web interface and have a peek in the logs. Hopefully that will reveal something that's useful for troubleshooting.

Keep us posted.

FriedPiston · 12-11-2020, 12:39 PM

First issue is Linksys, which is now owned by Belkin. They were best known for their WRT54G wireless router from the early 2000s, but have taken a drastic decrease in quality ever since.

Some things to check:

1. Check the router's system logs for any signs of trouble (e.g. RF signal restart, etc)
2. Run a continuous background check to determine the source of the issue:

A. ping google.com -t
B. ping <router_IP_address> -t (e.g. 192.168.1.1)
C. connect a device via wired ethernet and run ping google.com -t

Note: macOS doesn't require the -t parameter.

3. Check your household for sources of RF signal interference (RFI). Some common offenders are clothes dryer and microwave oven. Re-position the WAP as close to the ceiling as possible.

JasonDot · 12-14-2020, 06:45 PM

Also you mentioned "as if it's rebooting on it's own." Verifying that would be the first thing, checking the system logs like FriedPiston stated could tell you that. Or once you sense an outage, check to see if it's actually rebooting.

If not, the culprit might be the modem or provider.

GenXer · 12-15-2020, 12:50 PM

It's hooked up to a UPS so it's not likely caused by an outage. I'm suspecting RF interference from all the equipment in the area and possibly from a dryer on the other side of the wall in the laundry room. I don't think it's losing ISP signal just the WIFI.

Could the modem and ISP cause the WIFI to shut off ?

zx10guy · 12-15-2020, 02:18 PM

Did you look at the logs as others have suggested? Speculating without digging through all the available resources is just blindly taking shots in the dark.

ky0u · 12-15-2020, 02:35 PM

What do BMWs and routers have in common?

Quote:

Originally Posted by zx10guy

Did you look at the logs as others have suggested?

Ximian · 12-16-2020, 07:07 PM

Junk firmware. I've had the Asus AC3200 for years now and the first few months were absolutely terrible until I switched to a different line of firmware. I recommend for Asus-branded routers/APs -

https://www.asuswrt-merlin.net/

Might be something similar for your Linksys like Tomato, DD-WRT, etc

12-11-2020, 11:58 AM	#1
GenXer Major 1396 Rep 1,031 Posts Drives: Like a bat out of hell. Join Date: Apr 2019 Location: here and there iTrader: (0) Garage List 2017 Chevrolet Volt [0.00] 2020 Chevrolet Tahoe [0.00]	Linksys network lost issue So, I'm on my second Linksys router. The first one was AC1900 and now I've switched over to AC3200. Everything is great except that I seem to keep losing the network once per day as if it's rebooting on its own. Is this normal? I have about 35 miscellaneous devices hooked up to it. TVs, iPads, Alexas, Macs, Alarm systems, cameras, thermostat etc. I never set it to auto-reboot but it seems to keep doing so at least once per day. The firmware is up to date. It's sufficiently cool. (I've heard adding an additional fan may help) Is this router inadequate or is there something I'm not seeing? The first model I bought was certainly under-spec. It was easily overwhelmed. My ISP service is 100mbps and I do get that reading during speed test.
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12-11-2020, 12:12 PM	#2
pennsiveguy Major 3548 Rep 1,062 Posts Drives: F15 xDrive50i M-sport Join Date: Apr 2019 Location: Edina, MN iTrader: (0) Garage List 2017 BMW X5 xDrive50i [0.00]	SOHO (Small Office/Home Office) routers aren't famous for stability, but you shouldn't be experiencing what you're seeing. I'd suggest a couple of things. First, unplug it for 5 minutes or so and then plug it back in. If you still see the spontaneous reboots, log in to the router's web interface and have a peek in the logs. Hopefully that will reveal something that's useful for troubleshooting. Keep us posted. __________________ 2017 F15 xDrive50i M Sport \| Superformance GT40 Roush 511 IR FE
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12-11-2020, 12:39 PM	#3
FriedPiston Colonel 2008 Rep 2,756 Posts Drives: Scraper Join Date: Oct 2013 Location: East Oakland, CA iTrader: (26)	First issue is Linksys, which is now owned by Belkin. They were best known for their WRT54G wireless router from the early 2000s, but have taken a drastic decrease in quality ever since. Some things to check: 1. Check the router's system logs for any signs of trouble (e.g. RF signal restart, etc) 2. Run a continuous background check to determine the source of the issue: A. ping google.com -t B. ping <router_IP_address> -t (e.g. 192.168.1.1) C. connect a device via wired ethernet and run ping google.com -t Note: macOS doesn't require the -t parameter. 3. Check your household for sources of RF signal interference (RFI). Some common offenders are clothes dryer and microwave oven. Re-position the WAP as close to the ceiling as possible.
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12-14-2020, 06:45 PM	#4
JasonDot Second Lieutenant 590 Rep 285 Posts Drives: M4, X3 and 330e Join Date: Jul 2020 Location: San Diego iTrader: (0)	Also you mentioned "as if it's rebooting on it's own." Verifying that would be the first thing, checking the system logs like FriedPiston stated could tell you that. Or once you sense an outage, check to see if it's actually rebooting. If not, the culprit might be the modem or provider.
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12-15-2020, 12:50 PM	#5
GenXer Major 1396 Rep 1,031 Posts Drives: Like a bat out of hell. Join Date: Apr 2019 Location: here and there iTrader: (0) Garage List 2017 Chevrolet Volt [0.00] 2020 Chevrolet Tahoe [0.00]	It's hooked up to a UPS so it's not likely caused by an outage. I'm suspecting RF interference from all the equipment in the area and possibly from a dryer on the other side of the wall in the laundry room. I don't think it's losing ISP signal just the WIFI. Could the modem and ISP cause the WIFI to shut off ?
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12-16-2020, 07:07 PM	#8
Ximian . 2093 Rep 2,021 Posts Drives: E92 M3 Join Date: Oct 2016 Location: MN iTrader: (1) Garage List 2011 BMW M3 [0.00] 2021 BMW M3 [0.00]	Junk firmware. I've had the Asus AC3200 for years now and the first few months were absolutely terrible until I switched to a different line of firmware. I recommend for Asus-branded routers/APs - https://www.asuswrt-merlin.net/ Might be something similar for your Linksys like Tomato, DD-WRT, etc
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