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Originally Posted by wla10000
I called today 5 times, everytime the phone operator said sales rep were busy, and would call me back today and asked for my phone, I gave me number, and yet no one called me, I will call again tomorrow (or today 12:18am right now), I will keep calling until I get my mats :mad: :mad: :mad:
No more Pacific BMW for me, ever!!! :mad:
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I understand your frustration. Their service is horrible! I called yesterday to try and find out about the chrome grills and the guy told me to leave my number. I did - no one called back. I called last week and they said they've been backed up and so they are trying to catch up - whatever....I am NOT ordering the chrome grills from them - I don't care if they are cheap, they'll probably send me the wrong ones anyway.
Try calling their main number and then tell them you want to speak to the manager. If you let them know you have been trying to call many times already and that you're frustrated, then they will respond. I hope everything works out for you.