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No starting point but will go as high as 25%-30% for someone that clearly is going beyond their duties to allow you to have a great night
I've done a descent amount of work in the service industry within the past couple of years and I have to admit, my standards are quite high.
That being said, my mindset very much is that gratuity is earned, not deserved. This applies to all levels, from valet to a banquet manager for a large event.
It absolutely drives me F*CKIN CRAZY when someone does the bare minimum and then expects a solid gratuity.
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